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Providence Crisis Recovery Center (PCRC)

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Providence Crisis Recovery Center focuses on helping individuals to effectively manage severe psychiatric symptoms in order to prevent unnecessary tragedy or frequent hospitalization. Individuals 12 and older can be assessed for services at the center by calling the crisis line anytime at 907-563-3200.
 
What is the referral process?
Individuals are referred to the center when they’re not in immediate need for hospitalization, but require a period of supportive stabilization in order to function safely in their natural environment at home and in the community. When acute symptoms are posing a moderate to high risk, PCRC can be an alternative to psychiatric hospitalization.
 
Clients are admitted on a voluntary basis with an average stay of seven days; however, discharge form the center is based on an individual’s self assessment and a clinically appropriate disposition reached by the treatment providers. Clients may stabilize successfully in as few as three days while others may require up to fourteen days.
 
Since there is no on site 24 hour pharmacy, all clients who are admitted to PCRC are required to arrive with at least a three days supply of their own medications – a seven to ten day supply is preferred.
 
While we are committed to helping those in need, there are situations for which the center may not be the best place for care. Individuals with the following issues may be directed to other services until their circumstances improve:
  • In need of detoxification services
  • Extremely suicidal/volatile or actively aggressive
  • Not medically stable or considered to be medically fragile
What services are provided?
A multidisciplinary team that includes physicians, nurses, licensed clinicians, and mental health specialists provides the following services:
  • Crisis intervention and stabilization
  • Psychiatric nursing and medication management
  • Twenty-four hour support
  • Individual and group counseling
  • Information and referral to community resources
  • Education and coping skills training to return safely into the community
The center consists of community dining, recreation, and study areas. All rooms are private with a half bathroom and community showers/baths.
 
How does an individualized service program work?
The goal for all individuals at the center is to safely stabilize their acute psychiatric symptoms through effective symptom management and improve coping skills in order to address their crisis issues effectively.
 
Our daily program is structured to maximize the practice of proven self-care and illness management skills. While all individuals are encouraged to attend the full program, a clinically appropriate program routine is reached based on the client’s self-assessment and the assessment of the service team.
 
Emergency Services
Mental health crisis intervention services are available 24 hours a day, seven days a week. If you or someone you know has a crisis, call the crisis line at 563-3200 for support in safely resolving the situation.
  • 24 Hour Crisis Line (563-3200): Individuals experiencing a crisis, their loved one, or their provider can call when they have a crisis intervention and assessment need. Trained and experienced counselors will direct callers to the appropriate means of receiving help, including other municipal emergency services and commitment procedures.
If necessary, a mobile assessment can be arranged in the community.
  • Emergency Services Mobile Team (563-3200): Trained and experienced mental health clinicians can provide mobile assessments and referrals including final screening for referral to the Providence Crisis Recovery Center.
  • Providence Psychiatric Emergency Department: Clients are seen on a walk-in basis or referred by other agencies. Clients are assessed to determine mental health treatment needs and to facilitate referrals to inpatient care, crisis stabilization at Providence Crisis Recovery Center, or outpatient services.
Billing
Providence Crisis Recovery Center services are available to anyone, regardless of the ability to pay; therefore no appropriate candidate will be turned away. The center can bill private insurance and Medicaid for some services. The center is funded by a grant through the State of Alaska, Department of Health and Social Services, Division of Behavioral Health.