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Insurance and Billing

 
Insurance
Providence Alaska Medical Center will bill your insurance company or make arrangements with you to pay for your procedure. Prior to being admitted, you must receive pre-authorization from your insurance provider. If you do not have insurance, the admitting clerk will discuss payment options with you.
 
Insurance Authorization
Most private insurance companies, as well as Medicare, Medicaid, VA, etc., require pre-authorization for surgery or other procedures. Check with your doctor's office to determine if you need to make that call or if someone at the office will do it for you. Pre-authorization must be completed before any scheduled procedure or admission to the hospital. If you do not have medical insurance, the admitting clerk will let you know what steps to take.
 
Billing Information
About 7-10 days after your procedure you will receive an itemized statement from the hospital. This also will tell you that your insurance provider has been billed. Once your insurance provider has paid its portion, subsequent statements will include a pink-boxed area stating "Pay This Amount". Please forward any balance listed in this box to the Patient Accounts Department at the address provided on the statement. You will continue to receive monthly statements until your account has been paid.
 
You can expect to receive separate billing statements for other services such as: 
  • Anesthesiologist - if services were provided
  • Hospital - including Lab work and facilities services
  • Clinic physician billing -
  • Radiology - if X-rays or other radiology procedures were done

If you have any questions regarding your bill, please contact PAMC billing customer service (907) 212-6500 or Clinic physician billing (907) 212-6522. 

For more information
For more information about surgery services at Providence Alaska Medical Center, please call (907) 212-3681. To find general information and specific health topics, visit our online health library.