The Concierge is located in the main lobby. Find out more about the following by stopping by or calling 907 212-4666:
- Directions within the medical center campus
- Assistance to and from vehicle
- Mail delivery
- Information on bus schedule and taxicabs
- Wheelchair services
Gift Shop - 212-3159
The gift shop is open Monday through Friday, 9:30 a.m. – 8:00 p.m., Saturday 10:00 a.m. – 5:00 p.m. and Sunday 12:00 p.m. – 5:00 p.m. The shop offers many gift items such as stuffed animals, games, baby gifts, lotions, jewelry, magazines, books, greeting cards, candy, balloons, fresh flowers and more. Please call 212-3159 to have a gift specialist help choose the perfect item for you! We are happy to offer delivery for any chosen gift, no minimum purchase required. All proceeds go to Providence Alaska Medical Center to purchase equipment for patient care.
An Automated Teller Machine (ATM) is located at the main entrance of the medical center and by the cafeteria on the basement level.
Outgoing mail can be taken to the mailbox on the first floor located next to the Heart Center and B elevator. The Concierge delivers mail to patients Monday through Friday. If mail arrives after you leave, it will be forwarded to your home address.
Free wireless throughout the hospital, patient/visitor Internet stations, as well as dial-up connections are available in the ED Gallery (located on the first floor) and in ACC waiting area.
A chaplain is on duty 24 hours a day. Please have your nurse contact a chaplain.
Communication Aids for the Hearing Impaired
TDD's (telephone aids) are available for hearing impaired patients, and TTY's (teletypewriters) are available for deaf patients. Arrangements can also be made for sign language interpreter. To arrange for these services, please contact your nurse.
Interpreters are available via the phone to help patients and families when English is not their primary language. Please inform the hospital staff if you need an interpreter.
The Medical Arts Pharmacy is located on the first floor by the east entrance. The hours of operation are Monday through Friday from 8:30 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. For more information, call the pharmacy at ext. 5090.
A Therapeutic Musician uses the artistic application of live music and sound to provide a positive environment for healing. Therapeutic music can help to ease physical symptoms such as pain, restlessness, agitation, sleeplessness, labored breathing and irregular heart rhythms. It creates an atmosphere of serenity and peace that can be profoundly soothing during a patient's stay at the hospital.A doctor's order is not necessary and there is never a charge to the patient or family. Services can be requested by calling ext. 22984 or by paging the on-call chaplain at 88-HOPE (88-4673).
Volunteers at the medical center participate in the supporting the mission of the Sisters of Providence by providing excellent service to patients and their families and friends and the hospital staff. If you have questions about volunteering, you can call the Volunteer Services at 212-3100.