The Medical Staff
The physician who admits you is responsible for directing your care while you are in the medical center. Your physician, as the coordinator for your treatment program, should be consulted if you have questions about your illness. After you leave the medical center, you may reach your physician by calling their office.
The Nursing Staff
Registered nurses are responsible for your nursing care. These nurses will plan your care, administer your medicines and treatments, and make you as comfortable as possible during your stay. Licensed practical nurses and nursing assistants work under the guidance of a registered nurse. A clinical manager is responsible for directing and coordinating nursing care on each unit. Please feel free to contact your nurse or the clinical manager if you have questions or concerns.
Health Information Services (
We keep a record of the health care services we provide you. You may ask us to see a copy of the record. We will not disclose your records to others outside the medical center unless you direct us to do so, or the law authorizes or compels us to do so and the required Release of Information form
is completed. You may see your record or get information about it by contacting our Medical Records/HIS Department (located on the basement level of the C building) in person or by calling (907) 212-3170. The Medical Records/HIS Department is open Monday through Friday, 8:00 a.m. to 5:00 p.m. excluding observed holidays.
The medical center maintains a staff of registered dietitians to meet your dietary needs during your stay. They are also available for dietary consultation on an outpatient basis. If you have questions about your meals or diet, please notify your nurse.
Pharmaceutical Care Staff
Pharmaceutical care services are available 24 hours a day. Pharmacists and pharmacy technicians ensure the medications you are taking in the hospital are available when you need them. Pharmacists work with nurses, doctors and other persons caring for you to help you learn about your medications and to ensure they are being used safely and effectively. If you wish to speak with a pharmacist, ask your nurse to call us. For home use prescription, the Medical Arts Pharmacy is located on campus and can be reached at ext. 5090.
Case Managers/Social Workers
Case managers and social workers are available in each patient area to assist with discharge planning. They are trained to help patients and family members deal with financial, social, and emotional problems that relate to illness or medical hospitalization.
At Providence Alaska Medical Center we believe that total patient care demands attention to the physical as well as the emotional and spiritual needs of our patients and their families, no matter what their religious tradition. The Spiritual Care Department consists of an ecumenical group of chaplains and a Roman Catholic priest who have specialized training for the healing ministry. Our chaplains are available to provide spiritual care around the clock and can be reached any time by paging or having a staff page 88-HOPE (88-4673). At your request a chaplain may link you to your congregation's clergy who are always welcome to visit you while you are here.
Other Health Professionals
The medical center's health care team also includes other professionals, such as respiratory therapists, physical therapists, and laboratory technicians.
Volunteers contribute many hours of service in a variety of ways from holding babies or helping in the emergency Volunteers contribute many hours of service in a variety of ways from holding babies or helping in the emergency department, to providing pet therapy to hospitalized children. They supplement the services of the medical center staff in many ways and can be identified by their badges. Housekeeping Your room is cleaned by a member of the Environmental Services Department. If there is a housekeeping problem in your room, please inform your nurse and it will be taken care of as soon as possible.
If you should experience a problem while at the medical center, please contact the patient hotline at (907) 212-3615. The service excellence manager will serve as your advocate to facilitate communication or other solutions.
Providence Alaska Foundation supports the mission of charitable works by the Sisters of Providence in Alaska. At the heart of this mission is the Foundation's fund-raising efforts rooted in the belief that the societal needs being met by the Sisters of Providence are critically important. Time and money generously given through philanthropy support our work and facilities within Alaska, including the purchase and upgrade of specialized lifesaving medical equipment and charity care. As the Children's Miracle Network affiliate in Alaska, Providence Alaska Foundation is also dedicated to the development of services for sick and injured children throughout the state. To make a donation to Providence Alaska Foundation, please call 212-3600.