Providence Health & Services gains national recognition for high quality of care and patient safety efforts

January 30, 2012
reutersHealth system among top 20 percent in United States
ANCHORAGE, AK – The Thomson Reuters 100 Top Hospitals: Health System Benchmarks has named Providence Health & Services among the top 20 percent of best-performing systems in the country. Providence was recognized for saving more lives, better long-term outcomes, better adherence to accepted care protocols and patient-safety standards, shorter hospital stays, higher patient-satisfaction scores and fewer patient complications.
The Thomson Reuters 100 Top Hospitals: Health System Benchmarks is an annual, quantitative study from objective, independent research using public data sources. The study recognized the 15 health systems setting the highest benchmarks as well as the best-performing 64 health systems of the 321 researched.
“We are honored to receive this national recognition of our efforts to improve patient care,” said John Koster, MD, president and chief executive of Providence Health & Services. “Our quality improvement work is centered around the vision that patients in every care setting, in every community we serve, should receive the same quality, compassionate care. I’m proud of the work of the people of Providence toward this vision and for serving the Providence Mission.”
Providence is engaged in work across its system to improve the quality of care and patient safety, including: 
  • Implementing a common electronic health record, Epic, with standardized care protocols that reduce unnecessary variation and connect care teams and patients to provide higher quality, compassionate, safer care and more personalized service centered on each patient’s health and personal goals.
  • Establishing a modified early warning system that helps in the early identification of hospitalized patients with subtle signs of physiologic deterioration in order to allow for immediate application of appropriate therapeutic interventions.
  • Creating a single formulary, or list of medications, used in Providence facilities by standardizing to the safest, most effective medications. Patient safety is increased by reducing the number of variations needing to be maintained, which avoids errors and allows pharmacies to quickly make updates when changes are needed or when safety alerts are issued by the Federal Drug Administration.
Providence Health & Services Alaska is part of Providence Health & Services, a not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health services, affiliated services and educational facilities.