Providence Family Medicine Center recognized for high-quality care

May 22, 2017

National recertification recognizes center as Level 3 Patient-Centered Medical Home

ANCHORAGE, Alaska –  Providence Family Medicine Center has received Level 3 recertification as a Patient-Centered Medical Home (PCMH) from the National Committee for Quality Assurance. NCQA recognizes treatment centers for using evidence-based, patient-centered processes that focus on highly coordinated care and longā€term, participative relationships.  

“Our transformation from a traditional family medicine office to a Patient-Centered Medical Home has allowed us to better serve our community,” said Anne Musser, D.O., program director, Alaska Family Medicine Residency. “This care model emphasizes access, such as same-day appointments and evening hours; communication, including a portal so patient patients can communicate directly with their care teams; and increased patient involvement in their care.”  

NCQA Patient-Centered Medical Homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs , as well as improve patient and provider reported experiences of care. 

“NCQA Patient-Centered Medical Home recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said Margaret E. O’Kane, NCQA president. “Recognition shows that Providence Family Medicine Center has the tools, systems and resources to provide its patients with the right care, at the right time.” 

According to NCQA, the recognition program is the most widely adopted PCMH evaluation program in the country and is a model of care that puts patients at the forefront. More than 12,000 practices (with more than 60,000 clinicians) are recognized by NCQA.

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About Providence Family Medicine Center
Providence Family Medicine Center, a Level 3 Patient Centered Medical Home, is an integrated (primary care and behavioral health) clinic providing patient-centered support and services for all patients (pre-natal through end-of-life) and across all health care venues –  inpatient, outpatient, long-term care, and in-home care, including homeless shelters and assisted living homes. For more information about PFMC, visit alaska.providence.org/locations/f/providence-family-medicine-center. 

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care. NCQA’s Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.